ASK OUR EXPERT

Get your skin and makeup related queries answered by our expert International Makeup Coach and Educator Manisha Chopra.

I often struggle with clients who want drastic hair colour transformations but have severely damaged hair. How do I balance their expectations while ensuring hair health isn’t compromised?

-Rohan Malhotra, Mumbai

For severely damaged hair, especially before a drastic colour transformation, focus on repairing the damage first. Start with bond repair treatments to strengthen hair from within. Equally important is hydrating the cuticles to restore moisture and improve texture. Healthy, well-prepped hair ensures better colour results and long-term manageability. .

Many clients bring reference photos for haircuts that don’t suit their face shape or hair texture. How can I tactfully guide them towards a style that works best for them?

-Priya Iyer, Bangalore

When clients bring haircut photos that may not suit their face shape, guide them thoughtfully. Recommend a senior stylist’s opinion or use AI apps to show how the style might look. Educate them with visual references and suggest better-suited alternatives. This builds trust, showing you care about what truly works for them—not just the sale.

With the growing demand for natural and organic beauty treatments, how can I incorporate more sustainable yet effective products and services into my salon offerings?

-Megha Patel, Ahmedabad

If you want to offer more natural treatments at your salon, explore well-priced, high-quality brands like Seasoul that deliver visible results. When clients see the difference, they’re more likely to return—not just for the experience, but for the effectiveness. Always recommend a suitable home care routine to enhance and maintain results. This builds trust, deepens client relationships, and encourages long-term loyalty.

With changing seasons, I notice fluctuations in my clients’ skin concerns. How can I create skincare routines and facial treatments that are adaptable yet effective for all skin types?

-Anita Sharma, Delhi

If your clients experience seasonal skin concerns, offer them a pH-balanced facial like the Korean Glass Skin Facial, which suits all seasons. Customise the treatment based on specific issues such as acne or sunburn. For brides, recommend a complete pH-balanced home care routine and plan a package—like five facials over three months—for visible, long-lasting results.

Bridal makeup clients often have different expectations regarding longevity and finish. What are the best techniques and products to ensure a flawless, long-lasting look without making the makeup feel heavy?

-Vikram Nair, Chennai

For bridal makeup, especially long-wear looks, choose ultrawaterproof, silicone-based foundations that are lightweight yet full coverage—like the one from Seasoul. These formulas feel like second skin and last all day. However, the key to longevity is proper skin prep. Follow the CTTM routine: cleansing, toning, treatment and moisturising. Avoid using powders to ensure a flawless, long-lasting finish.

Many male clients want modern hairstyling but are unsure about what suits them best. What are some effective consultation strategies to help them choose the right cut and style?

-Sandeep Khurana, Kolkata

For male clients seeking modern hairstyles, stay updated with trends by regularly researching and following top national and international stylists. Invest in education if needed to master trending looks. Experiment and practice within your salon to refine your skills. Being creative, informed and trend-savvy will position you as a go-to stylist your clients trust and return to.

To participate in Ask Our Expert and get your questions answered by Manisha Chopra, message your query to @pbhjindiaon Instagram or email to afrin.idex@gmail.com. *Questions have been edited for clarity and length.